Shipping Policy
At Chocolat-e-du-Monde, we are committed to delivering our handmade products to you with care and efficiency. Please review our shipping policy below for important information regarding your orders.
1. Shipping Areas
We currently ship within India. Unfortunately, we do not offer international shipping at this time.
2. Processing Time
Orders are typically processed within [insert processing time, e.g., 1-3 business days] after payment confirmation. You will receive a confirmation email once your order is processed and shipped.
3. Shipping Methods
We use reliable courier services to ensure your products arrive safely and on time. The shipping method will be selected based on your location and order details.
4. Delivery Time
Estimated delivery times are as follows:
- Bangalore: [insert delivery time, e.g., 1-2 business days]
- Other Cities: [insert delivery time, e.g., 3-7 business days]
Please note that delivery times may vary due to factors such as weather conditions, holidays, and courier availability.
5. Shipping Charges
Shipping charges will be calculated at checkout based on your location and the size of your order. We may offer free shipping on orders over a certain amount, which will be specified on our website.
6. Order Tracking
Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor the status of your delivery.
7. Damaged or Incorrect Orders
If your order arrives damaged or if you receive the wrong items, please contact us within 48 hours at chocolat-e-du-monde.in. We will work to resolve the issue promptly.
8. Customer Responsibility
Please ensure that the shipping address provided at checkout is accurate. We are not responsible for delays or issues caused by incorrect address information.
9. Contact Us
For any questions or concerns regarding shipping, please reach out to us:
- Email: choco.monde18@gmail.com
- Phone: 7980611016
Thank you for choosing Chocolat-e-du-Monde! We appreciate your support and look forward to delivering delicious treats to you!